The dolls are checked in the factory- someone looks at them before they are boxed. But they can't look at every inch of every doll.

I think you should call CS and get as many new dolls as you want, but so far I would have only returned the doll with the little gray hole in her arm- if I noticed her before I got attached.

You have to remember, while these are high quality dolls, they are made for children, NOT collectors. So there are going to be imperfections on many of them. They will withstand years and years of hard play, but they weren't made to withstand the scrutiny of a perfectionist collector.

I hope you find a Jess that makes you happy.

Good luck.

<font color="#051E50" size="1">[ February 01, 2006 07:07 AM: Message edited by: Skittl1321 ]</font>